24/7 Customer Service

Have you ever dealt with a company that offers 24/7 service but it seems like when you need them they are nowhere to be found? We ensure at Forklift Systems that our customer’s will never be treated in a manner such as this.
Our original owner Charles Hardy believes that if you are taking the time to call in and use our company as your service provider, then the least we can do is have a living person answer your call. Our President Duane Hardy has kept that belief alive today 34 years later. If you call Forklift Systems after hours or on the weekend you will still be greeted by a live person answering the phone. That person will then promptly call the appropriate department’s manager to relay the message.
We believe in giving great customer service not some of the time but every single time! We want our customers to feel like when they call us that they are the most important customer, because every customer IS our most important customer. We would not be able to sustain 34 years in business at the top of our profession without each and every one of our customer’s. One of the many ways we can let our customer’s know how much we appreciate them is by giving great customer service.
Our parts team, rental team, sales team, and most importantly our service team is available to give you great service 24/7 365. Give Forklift Systems a call now and be greeted by a live person!!
Our Tennessee Headquarters
Our Location: 884 Elm Hill Pike, Nashville, TN 37210
Office Hour: 7:30am – 5:00pm (Mon-Fri) 24 Hour Emergency Service for current customers.
Our Alabama Location
Our Location: 132 West Park Drive, Birmingham, AL 35211
Office Hour: 7:30am – 5:00pm (Mon-Fri) 24 Hour Emergency Service for current customers.

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